When you collect the bike there is a security deposit to pay of £50.00 per bike. For electric bikes the security deposit is £200.00 per bike plus photo ID eg photo card driving licence and corresponding document eg utility bill / bank statement is required. Extras: helmet £1.50 and panniers £5 pay for these on the day. Bookings can be cancelled up to seven days in advance with a 50% refund, thereafter no refund is given. Bookings can be moved (subject to availability) to a different day up to seven days in advance.